As a seasoned operations and workforce fulfillment leader with more than 15 years of experience, Ingrid brings extensive expertise in global shared services, digital transformation, and large-scale talent orchestration to her role as interim Vice President of Fulfillment.
Ingrid's experience includes leading global strategy and designing agile frameworks that empower high-performing, multi-regional teams to execute against complex and aggressive headcount mandates. Driven by a commitment to operational excellence, Ingrid focuses on building delivery models that maximize efficiency while preserving the human element—reducing friction, optimizing technology, and ensuring consistent service standards across geographic boundaries. She believes that when fulfillment strategy is aligned seamlessly with emerging tech, it becomes a distinct catalyst for business growth rather than an operational hurdle.
Prior to joining BlazerWorks, Ingrid served as Senior Vice President of Global Business Services at a global talent solutions provider, where she spearheaded a 200%+ growth in GBS operations and generated $3.5M in cost savings through strategic service centralization across the US, Mexico, and India. A thought leader in the evolution of HR tech and skills-based hiring, she has consistently been at the forefront of digital transformation—architecting customized workflows that achieved a 35% year-over-year increase in productivity by successfully integrating automation and AI workflows.
Ingrid's career is marked by a proven track record of managing high-performing, cross-functional global teams to successfully deliver over 9,000 annual resource placements across complex, multi-million-dollar client portfolios. She is deeply passionate about navigating the future of work, optimizing the human-machine equation, and mentoring the next generation of operational leaders.